Frequently asked questions
How often do you clean my windows?
A) For our residential clients we clean at either 4, 6 or 8 weekly intervals. We also offer one off cleans. Our commercial clients cleans are based on their requirements
Do I need to be at home when you clean my windows?
A) No - If we have your permission to access your property we are able to clean when you are not at home. Additionally, we will always leave a card to inform you that we have cleaned your windows and will state the arrival and departure time for your security.
Do you clean the window frames and sills?
A) Yes - Everytime we clean your windows we clean your frames and sills. This ensures that we give you the best clean possible each and every time we clean.
Can you clean the windows above my conservatory?
A) Yes - We can clean to a height of 60ft with our specialist attatchments to our water fed pole system. We are able to reach previously inaccessible windows above conservatories, balconies and skylights etc.
What method do you use to clean my windows?
A) We mainly use the water fed pole system. This method of cleaning uses purified water which is recognised as giving a better and longer lasting clean to your glass, frames and sills. No chemicals or residue is left on your windows. However we still use traditional methods on occasion.
What happens if I am not in to pay you on th day?
A) We are currently expanding our methods of payment to include BACS payments, cheque and paying via PayPal.